Uphold® Mobile App Overview

The Uphold® App brings the full power of multi-asset financial management to your mobile device, offering seamless access to your Uphold Wallet, trading capabilities, and portfolio tracking on both iOS and Android platforms. Designed for modern mobile users, the app combines enterprise security with intuitive functionality for managing cryptocurrencies, traditional currencies, and precious metals anywhere, anytime.

Download Uphold® App

App Store
Google Play

Key Mobile Features

Biometric Authentication

Secure login with Face ID, Touch ID, or fingerprint recognition for quick and protected access to your Uphold Wallet without remembering complex passwords.

Mobile Portfolio Tracking

Real-time portfolio monitoring with interactive charts, price alerts, and performance analytics across all your assets in one unified view.

QR Code Transactions

Generate and scan QR codes for instant cryptocurrency transfers, making sending and receiving digital assets as simple as taking a picture.

Push Notifications

Instant alerts for price movements, transaction confirmations, security events, and important platform updates directly to your device.

Mobile Trading

Execute trades, set limit orders, and manage your investment strategy on-the-go with the mobile-optimized trading interface.

Offline Access

View your portfolio and transaction history even without internet connection, with automatic synchronization when back online.

Mobile Security Features

Biometric Lock

Device-specific biometric authentication prevents unauthorized access

Remote Logout

Remotely log out of all sessions from any device if your phone is lost

Encrypted Storage

All sensitive data encrypted locally on your device

Session Timeout

Automatic logout after periods of inactivity for added security

Getting Started with Uphold® App

1
Download & Install

Get the Uphold App from Apple App Store or Google Play Store. Ensure you download the official Uphold® application by verifying the developer.

2
Uphold Login Process

Use your existing Uphold.com Login credentials or create a new account directly through the app with simplified mobile registration.

3
Enable Biometric Access

Configure Face ID, Touch ID, or fingerprint authentication in the app settings for secure and convenient future access.

4
Complete Verification

Follow the in-app guidance to complete identity verification and unlock full platform functionality.

Common Uphold App Issues & Solutions

Uphold App Not Working

Symptoms: App crashes on launch, freezing during Uphold Login, or features not loading properly.

1
Update to the latest app version from official app stores
2
Clear app cache and data in device settings
3
Reinstall the application and restart your device

Unable to Login Uphold on Mobile

Scenario: Uphold Login not working despite correct credentials, or biometric authentication failing.

1
Switch to manual password entry instead of biometrics
2
Check internet connection and try switching networks
3
Use "Forgot Password" feature to reset credentials

Can't Verify Uphold Wallet on Mobile

Issues: Document upload failures, verification process stalling, or "Can't verify uphold wallet" errors.

1
Ensure high-quality document photos with good lighting
2
Check document requirements and supported file types
3
Try verification during non-peak hours for faster processing

App vs Web Platform

Uphold App Advantages: Biometric login, push notifications, QR code transactions, offline portfolio viewing

Web Platform Advantages: Full Uphold Exchange features, advanced charting, multiple order types, API access

⚠️ Security Reminder: Always download the Uphold App from official app stores only. Never install from third-party sources. Enable all available security features including biometric authentication and 2FA.

Frequently Asked Questions

Why does my Uphold App keep crashing or not working properly?

Uphold App not working issues often stem from outdated app versions, insufficient device storage, or compatibility problems. Ensure you have the latest version from official app stores, at least 100MB free storage, and a supported operating system (iOS 14+ or Android 8+). If problems persist, try uninstalling and reinstalling the app, or use the web platform as an alternative.

How do I resolve Uphold Login issues on the mobile app?

For Uphold Login problems on mobile, first try switching from biometric to manual password entry. Clear the app cache through device settings, ensure stable internet connection, and verify you're using correct credentials. If "Unable to login Uphold" persists, use the password reset feature or contact Uphold Help Center with specific error messages.

What should I do if I get "Can't verify uphold wallet" errors?

"Can't verify uphold wallet" errors typically indicate document quality issues, information mismatches, or technical glitches. Ensure your documents are clear, well-lit, and show all required information. Double-check that your personal details match exactly across all documents. If errors continue, try the verification process during off-peak hours or contact support for guidance.

Can I access Uphold Exchange features through the mobile app?

While the Uphold App provides essential trading functionality, the full Uphold Exchange experience with advanced charting and multiple order types is primarily available on the web platform. The mobile app offers basic trading, portfolio management, and market monitoring, making it ideal for on-the-go access rather than advanced trading strategies.

How secure is the Uphold App compared to web access?

The Uphold App provides enhanced security through device-specific biometric authentication, encrypted local storage, and secure element technology where available. While both platforms maintain high security standards, the app's biometric features can provide additional protection against credential theft. However, both require careful device security and 2FA enablement for optimal protection.

What causes "uphold error decline" messages in the mobile app?

Mobile "uphold error decline" messages can result from insufficient funds, transaction limits, regional restrictions, or temporary system issues. Verify your account balance, check your daily transaction limits, and ensure the transaction type is supported in your region. Specific error codes accompanying the decline can provide additional insight - note these when contacting support.